Saturday, June 27, 2009
Lessons learned
We have the website on the Internet for a little over 24 hours now and we had visitors from 50+ countries which made us very excited.
On the other hand we already learned a lot from the feedback and reactions, so we will make some additional changes to the product.
The first and most important lesson:
1. PRIVACY
Some of you thought that using our product means that everybody can see your results and pictures online. We will have usernames on our site, so you can take advantage of the product without revealing your real identity. You don't need to upload pictures of yourself, and even if you do you can keep them private and use them only for your own motivation.
2. How it works
It is not using Wi-Fi connection because that is very complicated and requires a set up. We want you to have a great user experience, that is why we designed the eScale so it works straight out of the box.
3. "Can we tweet this?"
We get a lot of emails asking about Twitter. We thought about this before, but the demand is so huge, we will have this function earlier than we planned, so you can tweet your success as soon as we have the product available.
I think these were the key issues, we will make some changes on our website tonight, so there is no confusion anymore.
On the other hand we already learned a lot from the feedback and reactions, so we will make some additional changes to the product.
The first and most important lesson:
1. PRIVACY
Some of you thought that using our product means that everybody can see your results and pictures online. We will have usernames on our site, so you can take advantage of the product without revealing your real identity. You don't need to upload pictures of yourself, and even if you do you can keep them private and use them only for your own motivation.
2. How it works
It is not using Wi-Fi connection because that is very complicated and requires a set up. We want you to have a great user experience, that is why we designed the eScale so it works straight out of the box.
3. "Can we tweet this?"
We get a lot of emails asking about Twitter. We thought about this before, but the demand is so huge, we will have this function earlier than we planned, so you can tweet your success as soon as we have the product available.
I think these were the key issues, we will make some changes on our website tonight, so there is no confusion anymore.
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